The Colleaguez One platform is designed to facilitate interaction and provide support to all our colleagues, consolidating vital information in a user-friendly manner. While we are currently enhancing the platform’s functionality, it remains a reliable resource for managing pharmacy and health information.
Contacting Support for Assistance:
If you encounter login issues or credential inaccuracies, our support service is here to help. Reach out to us via email or phone for prompt resolution.
Steps to Contact Support:
- Email Support: Send an email to support@colleaguez.one.
- Call Support: Contact our IT Service Center at 855-280-4872.
- Provide Details: Give a clear description of the issue you are facing.
- Follow Instructions: Carefully follow the support representative’s guidance to resolve your issue.
Use of Multi-Factor Authentication (MFA):
Multi-Factor Authentication (MFA) is crucial for protecting the sensitive information available on the platform. If you have already registered for MFA, you can use the Self-Service Portal to update your contact details, adding an extra layer of security.
MFA Registration and Updates:
- Register for MFA: If you haven’t done so, register for Multi-Factor Authentication.
- Update Contact Information: Use the Self-Service Portal to securely update your contact details.
- Regular Updates: Ensure your contact information is current to avoid any inconvenience.
Platform Improvements:
The Colleaguez One platform is currently undergoing enhancements to improve performance and user experience. We appreciate your patience during this period. Accurate credentials are essential for successful login, and any issues should be addressed immediately by contacting our support services.